Shipping Policy

Shipping Policy

Last updated: May 2026

🚚 All orders are dispatched within 1–2 business days. Standard UK delivery 3–7 business days. Free shipping on orders over £50.

UK Delivery

  • Standard Delivery (3–7 business days): £2.99
  • Free Standard Delivery on all orders over £50
  • Orders placed before 2pm Mon–Fri are dispatched same day
  • Orders placed after 2pm or on weekends are dispatched the next business day

When Will I Get My Tracking Number?

You’ll receive a tracking email as soon as your order ships. If you haven’t received tracking within 3 business days of ordering, please check your spam folder first, then contact us.

International Shipping

We currently ship to the UK only. International shipping is coming soon — sign up to our email list to be notified when your country is available.

Delays

Delivery timeframes are estimates. During busy periods (e.g. Christmas, sales events) please allow an extra 1–2 business days. We’ll always keep you updated if there’s an unusual delay.

📧 Shipping question? Email us at hello@smilesonic.co.uk — we reply within 24 hours.