Contact Us

Get In Touch

We’re a small team who genuinely cares. Reach out and a real person will reply.

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Email Us

Best for order issues, returns, and product questions

hello@smilesonic.co.uk

Response Time

We reply to all emails within 24 hours on business days (Mon–Fri)

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Quick Answers

Check our FAQ page — most questions are answered there in seconds

📦 Order issues? Please include your order number in your email so we can look things up quickly.

What We Can Help With

Order tracking & delivery< 24hrs
Wrong size / exchange< 24hrs
Refund requests< 24hrs
Product questions< 24hrs
Wholesale & partnerships2–3 business days